Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: HR Pat
Verified Purchase:Yes
Been using HR block for many years with satisfaction.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: MrIinEagle
from Eagle, Idaho
Verified Purchase:Yes
I've been using for years. I always feel confident. I had a question this time about the new senior deduction. The live chat agent was very patient with me and explained how it worked. Thanks for that! Also, very little wait time to chat.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I have used H&R Block tax software exclusively for several years and never had a problem and always got great results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Bob1207
from Niles, Michigan
Verified Purchase:Yes
Generally very satisfied. Allows me to do my own taxes with confidence. There have been minor glitches (especially with State programs) that cause a little frustration. But between the HR Block AI assistant and my personal AI chat we “git er dun”
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: kuiba
from New York, NY
Verified Purchase:Yes
Bad! GUI is practically invisible without a magnifying glass.
Help is not better then offered by any web search - shame on you.
Help is not better then offered by any web search - shame on you.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Iam I
from Milwaukee
Verified Purchase:Yes
I have used HRB for at least 15 years. It continues to be a well designed, easy to use and highly dependable product that does not annoy the user with frequent upsell advertising. I switched from turbo tax years ago and I rely on HRB consistancy.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R Block Tax Software for both Federal and State for at least 7 or more years and it is accurate and easy to use. Very reassuring that it is always being updated with the latest tax rules.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: sleighton
from Southern California
Verified Purchase:Yes
Probably the kast year I will use HRBlock. It offers very little value compared to FreetaxUSA which costs nothing but the state efile fee, and that's $5 cheaper.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock