Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Burkburnett, TX
Verified Purchase:Yes
I'm so glad I bought the H&R Block software. It make the task of filling out my tax form so simple. It tames the beast. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester NY
Verified Purchase:Yes
Filling in my income and deductions was easy except for the RMD section. I clicked on the reference note for that section and it did not define qualified versus unqualified investments. I guessed the wrong one and your software said I owed $3400. I went back through the entire income section and ultimately changed that selection and my taxes dropped to $703. It would be very helpful if you included a definition of these terms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MN
Verified Purchase:Yes
Had this for over 12 yrs now happy with it every year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: markvan
from Utah
Verified Purchase:Yes
I have been using HR Block tax software for years, I have tried professional preparers, other tax software, and I think the HR Block works best for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: BOINVA
from Virginia
Verified Purchase:Yes
Purchased, installed, and the program crashed when my taxes were nearly completed. I went to a save version and tried to install but received an error message. Called support. They said I had to redo my taxes from the start after installing latest update, which I had already done. Support suggested I reinstall the program. Tried that. Program crashed 3 more times, always near end, about the time to file. I updated one more time, started from the beginning without doing automatic imports from TurboTax or and downloadable forms. This time I saved the files at every new topic, closed the program, and opened the last saved file to ensure integrity. I think I did 8-9 saves, plus the PDF's. Finally went got them completed and filed. I've never had any issues with Turbo Tax and I'm sorry I changed.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ma
Verified Purchase:Yes
been using HRB for ten years now, very easy and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Illinois
Verified Purchase:Yes
Product work as it has worked for the past decade. The biggest problems are that some questions are hard to understand. Another problem was that the app got into a loop on data verification where I was unclear on what was missing from a downloaded form 1099. The app needs to say it wants a taxpayer id.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ram58
from Wausau, WI
Verified Purchase:Yes
H&R Block tax software does what I would do in completing my tax returns, but does it more accurately and much faster than I ever could.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock