The software is generally good. It is easy enough to use with some knowledge of the tax laws and forms. One area is not well documented - the underpayment penalty options & calculations - form 2210. Using software for early tax calculations is problematic as the IRS is slow with changes before the tax year is complete... I do not plan to buy the software early anymore.
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Used it for many years, but will likely switch to FreeTaxUSA for cost reasons.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Same as the many tears I have used this software doing one of the most important jobs I have - filing income taxes for federal and state properly and correctly, one time. Tax laws change constantly and are always updated and applied to my situation through a simple question and answer format. I feel that I can trust it, and do.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I believe in and trusted plus used H&R block tax software for over 10 years. It always been easy to use and accurate. I will continue to use this tax software because I know I can depend on it. I do my state and federal tax and e-file both to faster return. I think H&R Tax software is the best.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I have used this product for years and it continues to improve over time. It is great for fairly simple returns, mainly with W2 or 1099 income and was also good when I owned a rental property. But I am not sure it is OK for more complex returns, or that it actively seeks every possible deduction or tax benefit available. So a bit of knowledge of tax law is still very important.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.