Easy to navigate, straight forward instructions. I have used this product for 10+ years and help my family with their filing needs because it is so easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Product worked fine. I filed 3-5-26 with the accuracy review telling me that the HRB Planning "Bugs" would prevent the IRS from accepting the return. I can't understand WHY would your programmers write their error message to read in that manner. Obviously the IRS does not give a whit about HRB Planning and HRB Planning will never prevent the IRS from accepting a return. Got the refund in 10-days as expected! Currently the accuracy review tells me that I have no errors. Apparently HRB programmers finally got the Bugs fixed>
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Everything worked with the lone exception of the ability of the software to connect to a financial institution, where many of our funds are held; therefore, I had to tediously enter the 1099 Bs into the program manually…also, why the extra cost to file the individual state return?
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
No real problems but the review of the final forms identified some blank fields that might be a problem. There was no explanation of what IRS was looking for. They were were requesting the total RMD distribution for the IRA account. What is the source of this? I am 83 and have been taking distributions for years.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!