Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: SMS JVG
from Pomona CA
Verified Purchase:Yes
I’ve used HRB for over 20 years and have never had a problem with the software, in fact it’s so easy to file now that I can complete the whole process in a day!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DONGR
from Maryland
Verified Purchase:Yes
Better than the other tax software packages I previously used
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: chemist72
Verified Purchase:Yes
Only issue I had was related to stock transactions. After figuring out how to report the different types (basis reported vs. basis not reported and group transactions vs. individual transactions). I was able to complete my taxes in a few hours and received notice of acceptance in just a few hours.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Drake6
from Charleston, Illinois
Verified Purchase:Yes
I have used this software for the past seven years and continue to be very pleased with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Sprezzatura
from Santa Barbara, CA
Verified Purchase:Yes
I was not happy overall with the HRBlock program. It seemed to have bugs that slowed the process down at several points. At these points I tried to use the online help. Only once did it seem to connect with a real person. I complained about the problems, and he said part of the problem was with IRS confusion, numerous changes that the program had to accommodate. Maybe that was the case. Still the program wasn't as smooth as the Turbo Tax program I've used in the past.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Glen Burnie, MD
Verified Purchase:Yes
I have used H&R in the past, and am very satisfied with the program.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NV
Verified Purchase:Yes
Again, This is the 5th time in 5 years I have done, and no one cares for the problem. WHEN you do you taxes and going to e-file on you website is only takes 5 digits number for efile WELL IRS HAS A 6 DIGIT IPIN THAT IS GIVEN EACH YEAR NEW NUMBER IPIN THIS MAKE THE 5TH TIME IRS HAS REJECT MY EFILE TAX RETURN REASON FOR REJECT insuffit IPIN which is 6 didit number HR BLOCK ONLY ALLOWS 5 DIGITS NUMBER FOR E FILE I HAVE TO PRINT OUT MY SAME TAX RETRUN AND MAIL IT TO IRS FOR THE LAST 5 YEARS NO ONE CARES THAT THE STORY I PRAY THE HR BLOCK WILL CORRECT THE 5 DIGIT NUMBER FOR EFILE TO 6 DIGIT NUMBER SO CAN USE IRS IPN
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dogs mom
from Brookhaven, PA
Verified Purchase:Yes
I've used H&R Block's software for years. It's okay for doing taxes and doesn't cost as much as turbo tax
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock