Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Not a happy camper 10
from Connecticut
Verified Purchase:Yes
I've used this software for at least 15 years. Have never had as many issues as I did this year. Spent hours with their support team. The last one wasn't even able to help. Hope i don't get audited. I expect i will switch to something different next year.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
It worked as well as Turbo Tax
on March 28, 2026
Posted by: Big Ton of Fun
from Yucaipa CAlif
I bought this tax software for the first time as Turbo Tax no longer supports windows 10, so this is my first year using it. Really, it was pretty easy and I am happy with it, EXCEPT for having to download a PDF file to save all forms. Not happy about that.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Budman22
from Myrtle Beach SC
Verified Purchase:Yes
Fourth year using - every year has been complete, up to date, and easy to navigate. Expedites submission and highly reliable. Ease of submission has been amazing!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: BDC1230
from MI
Verified Purchase:Yes
Have used this software for 15 years and I’m quite pleased. Step by step. Easy to follow. Easy to add info. Software does all the ‘heavy lifting’ calculations based on the latest IRS rules and provides the results.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: 11MOM
from Rochester,NY
Verified Purchase:Yes
Not up-to-date with tax regulations. Not as user friendly as other tax products.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Akron, Oh
Verified Purchase:Yes
I've used this program for many years and love it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Leesburg VA
Verified Purchase:Yes
My first submission was rejected by IRS, even though the program showed no errors and only one issue (verify IRA amount). The program indicated which form had the problem and upon opening that form, I discovered the program had inserted an address in a space that should have been left blank. I fixed it and resubmitted, this time it was accepted. I am a very long time user and this is the first time I've had problems.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Smoky85
Verified Purchase:Yes
I've used HR Block many years. It has always worked well for me!
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock