Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: RickMN
from MN
Verified Purchase:Yes
I buy this software every year and I plan to keep doing that.
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin, TX
Verified Purchase:Yes
I have used H&R Block tax software for decades and this year it failed me. I spent 2 days attempting to efile with DIFFERENT reasons for being "declined" by the IRS. As soon as I took care of the issue the software stated was the problem, it changed to another issue.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Daisy52
from Myrtle Beach,SC
Verified Purchase:Yes
Very disappointed that QCD taken from IRA took 45 minutes to get resolved with rep. This was completely hidden! The co did not give rep the proper information to handle!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JL25
from Atlanta GA
Verified Purchase:Yes
I bought desktop version, Deluxe with State.
1. They fixed the limit on F8938. That's great!
2. They created a problem that the refund is not shown in real time. It won't calculate immediately when you make change to your tax return
3. On Windows 11, the desktop software will NOT connect to their own server to update the software. I need to try it multiple times before it connects. According to search engine, it's a problem that persists since release of Windows 11. Yes, it's specific to Windows 11. However, it should have been fixed before releasing the software in 2026 for 2025 tax year.
2. They created a problem that the refund is not shown in real time. It won't calculate immediately when you make change to your tax return
3. On Windows 11, the desktop software will NOT connect to their own server to update the software. I need to try it multiple times before it connects. According to search engine, it's a problem that persists since release of Windows 11. Yes, it's specific to Windows 11. However, it should have been fixed before releasing the software in 2026 for 2025 tax year.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Great features, never go bacl to turbotax
on March 28, 2026
Posted by: big mac 41
from Sedona, Arizona
First time user, would work with Microsoft 10, took a little time to get used to the format but will never go back to turbotax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Howie49
from Allentown, Pa
Verified Purchase:Yes
Been using it for several years. Pretty easy to use. Has all the forms most people will need to file. Transferring data from last years federal return and to state tax forms saves a lot of time. My only gripes are the extra fee charged for e-filing my state return (my state does not charge a fee if you go straight to the states website), plus difficulties importing files from some of the financial institutions that I use.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
We have used H&R tax filing software for since they took over Tax Cut in 2009 and have always been satisfied with the software. Never been audited and the process has always been easy.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JH43
from Pennsylvania
Verified Purchase:Yes
Printing final forms that are being sent to IRS or your state is not intuitive. Just want a simple icon to print and then save as a PDF.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock