Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ScottFiler
Verified Purchase:Yes
I always get a ton of accuracy warnings that turn out to be nothing, mostly from IRA distributions. The errors for the FATCA form were real, but just pointing to a field with no suggestion of what was wrong was unhelpful. Do you have a version of the software that has better FATCA functionality? A version that is not cloud-based?
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lisa I
from Philadelphia, PA
Verified Purchase:Yes
Easy to use, answered all my questions clearly and gave me a maximum refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jimjimjimji
from Pa
Verified Purchase:Yes
I was happy and glad to see how easy this was to follow and use.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: suprized
from Michigan
Verified Purchase:Yes
Must admit my experience was probably the best in many years. It was more straightforward, less convoluted. Maybe because of the The Big Fat Ugly Bill. Best thing was getting my returns quicker than ever.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
automaticaly gathers necessary info from past year
on March 29, 2026
Posted by: Jack not my problem
Verified Purchase:Yes
I have been using HR Block for 15 years or mere. Never been disappointed.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
How do you documentRoth Conversion - not obvious.
on March 29, 2026
Posted by: Watermaj
Verified Purchase:Yes
I did a Roth Conversion and had to search for how to document that properly in your software, eventually decided to input the 1099 form and the right questions were answered - this should be a question in the tax interview.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Joe 2026
from Rochester, NY
Verified Purchase:Yes
I've been a loyal Block user for a decade. This is the first year I was caught in a programming error. The form was 1116, Foreign Taxes Paid. It caused a lot of stress and wasted time. I eventually figured out the problem, but the form would not let me override. The original "solution" was to print the return and send in hard copy. Really? Block eventually figured out the problem and corrected it in the 3/13/26 Federal update. Submission then went through smoothly.
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HR had my back
Verified Purchase:Yes
Easy to use. Love the review feature at the end. It caught that I had not entered my paid property taxes and that would have meant thousands less in refund.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock