Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Kwerk
from Maryland
Verified Purchase:Yes
I have used a computer-installed version of H&R Block (or TaxCut) for over 20 years and recommended it to my sister this year. This is the first time I have had this problem. I downloaded my 1099 composite statements. In the 1099-B portion of the interview (Sale of Stocks, Bonds, ...), the roll-up of long-term and short-term for one of the 1099-Bs incorrectly displays the value(s) from one of the other 1099-Bs. The same occurred in the details for some of the stock sales - when I selected Edit for a stock, it shows the values for a different stock. This required me to do a lot of out-of-program work to verify that the actual forms were filled correctly. I had a conversation with my sister who also experienced the 1099-B roll-up displaying the results of a different 1099-B. She uses a Mac; I use Windows 11.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GWS ca
from CA
Verified Purchase:Yes
I've been using H&RBlock for many years, and have never been disappointed. The program is easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Disappointed with K1 prep
from Ca
Verified Purchase:Yes
Overall Deluxe performed very well.
Extremely disappointed with the way it handled my K1s!
Extremely disappointed with the way it handled my K1s!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida, USA
Verified Purchase:Yes
Easy to use. Caught a number of things I had forgotten.
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Max62
from Wisconsin
Verified Purchase:Yes
Easy to use product. I've been using it for ~5 years without any issues. I can do my taxes in less than an hour.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Roanoke, Va
Verified Purchase:Yes
Very frustrated. I followed the program, saved return. But when I attempted to returnto saved return,I was blocked. Message said: "2 is not valid. Please use letters only." I was told to update program, which I did. I used the file name the program recommended. Neither chat nor live help solved tghe problem.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Serious limitation
on March 29, 2026
Posted by: Nomore9
i have used this software for many years but this is likely the last time due to the software limitations
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GHD1
from MS
Verified Purchase:Yes
I have bought this since the 1990s. Always enjoy using the program, BUT find it is becoming too expensive for me as on social security only. Also don't like that it changed to automatic yearly!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock