Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Santa Rosa. California
Verified Purchase:Yes
Have used it for several years and continue to like using it.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Bought this end of 2025 but used it to file in April 2026. Have been using the H&R tax software for many years and am happy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Excellent software. Easy to use and all things considered, relatively inexpensive. Also free federal filing. I've used it for years and it's never let me down.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
H&R SUCKS!!
on May 5, 2026
Posted by: LINFIN
from Missouri
This program sucks!!!
I can't e-file.
I can't save in PDF format.
I CAN'T SAVE MY RETURN
I WILL NEVER USE H&R BLOCK AGAIN.
FRIRST AND LAST TIME!!
I can't e-file.
I can't save in PDF format.
I CAN'T SAVE MY RETURN
I WILL NEVER USE H&R BLOCK AGAIN.
FRIRST AND LAST TIME!!
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Flagler beach, Florida
Verified Purchase:Yes
Fairly easy to use, but I didn’t feel it that my hand was being held as much as previous years. Also, the window wouldn’t enlarge, for an older person this was rough. It appeared to be inside a frame that wouldn’t even fill my laptop screen. It would not increase in size using any method
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I bought it because my sister is an enrolled agent and I hoped she could assist if the software ran into problems. Used same software last year successfully, so history files in Block format. Struggled with complex 1099's and almost impossible to handle sale of inherited house. Also believed software could prepare return for simple Trust, but not possible.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2025 taxes federal
from Suffield, ct
Verified Purchase:Yes
Download from Fidelity Investments failed miserably. I had to input information by hand because the H&R product failed, evethough it said it could do the download.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chesapeake, VA
Verified Purchase:Yes
I use this product every year and am very happy with it
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock