Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Schererville, IN
Verified Purchase:Yes
We've been using the H&$ Block Deluxe +State program for the past few years. It is easy to understand and basically walks you through everything you need to decide if you wan to itemize or take standard deduction. We save the money it would have cost us to take our taxes to be filed to an outside source.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: svgsttvi
from Florida
Verified Purchase:Yes
I bought the 2025 Tax processing software a few months ago, and I was very happy with it through performing my filing. It was very user friendly. There were a couple of things that I had to rectified, such as manually going back to the form to enter my IRS filing PIN. I would have expected the program to prompt to asked me if I had a PIN or even if my spouse had such a PIN. It did not prompted to asked me for such a PIN. All in all, it was a sensible purchase, and it provided the Fed Tax filing assistance that I have sought. Thanks
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: thomas66
from Portland Oregon
Verified Purchase:Yes
This is the only tax program I have had over 15+ years and counting.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob2896
Verified Purchase:Yes
The new AI feature was very unhelpful. Every question that I asked, it couldn’t answer.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2
Features need improvement; some are too confusing.
on March 29, 2026
Posted by: soobee5
from TN
Verified Purchase:Yes
As a user of TurboTax for many years I found that their current software doesn't support Windows 10. Went with Block instead.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Aurora, CO
Verified Purchase:Yes
I have used HRB for the past 10 years and have never had an issue with it. I will admit I do not have the most complex tax situation but none-the-less HRB has always been sufficient.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Uswolf
Verified Purchase:Yes
I am an ex H&R preparer (Senior Tax Advisor) and find the program very easy to use and understand. I have friends who use the on-line version and find it very confusing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Professor CM
from Danville, VA
Verified Purchase:Yes
I like using HR Block tax software; however, the 2025 version had some difficulties with Virginia tax return. I think it may be fixed now after a few contacts over about two weeks.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock