Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,186 Reviews)
Rating breakdown 149,186 reviews
5 Stars
97,733
4 Stars
28,040
3 Stars
10,423
2 Stars
5,400
1 Star
7,590
85%of customers recommend this product.
(
52,624 out of
61,750)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Fayetteville AR
Verified Purchase:Yes
Not happy. Did not indicate major deficiencies and left out categories which were needed to carry over from previous year(s).
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Eton
Verified Purchase:Yes
It would have been helpful to have had an option to recover the file I sent last year to help with current year. Unfortunately my old computer died and I could not locate my backups.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Joseph321
from Cheyenne Wy
Verified Purchase:Yes
I jumped from TurboTax after 30 years. I struggled with them last year, and when it continued this year, I quit.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lukedarla
from Salem, oregon
Verified Purchase:Yes
My 1st time using it. Took me awhile but finally got it
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: GLood26
from Michigan
Verified Purchase:Yes
I have used the software for over 25yrs. The only problem that I encountered was when the electronic filing function failed with the software a few years ago. Overall a reliable solution.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Paul, MN
Verified Purchase:Yes
I have been using tax software for several years now. There are only two "brands" I have any experience using: TaxAct and HRBLOCK. Both work. Both have provided some level of frustra
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: SteveBay
from San Jose, CA
Verified Purchase:Yes
Very disappointed that the "Married Filing a Joint Return vs. a Separate Return" or "Filing Status Calculator" under the FEDERAL -> MISC tab was not available in the 2025's Deluxe software. It was a very useful tool for my analyses.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JM_Hudson
Verified Purchase:Yes
I've been using TaxCut for 20+ years, but installing the program for the last two years has been difficult, I had to create an new identity to install and use.
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock