Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,186 Reviews)
Rating breakdown 149,186 reviews
5 Stars
97,733
4 Stars
28,040
3 Stars
10,423
2 Stars
5,400
1 Star
7,590
85%of customers recommend this product.
(
52,624 out of
61,750)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
on May 21, 2026
Posted by: Papa d Doug
from Illinois
I've used this program for the last approximately 15yrs.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, May 22, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Doesn't work for filing Iowa final taxes online.
on May 21, 2026
Posted by: JimP1
Verified Purchase:Yes
The software would not allow filing final taxes online to the state of Iowa. I had to use a free online software to do it. The state of Iowa accepted that final return. Please work on making your software work for final filings in Iowa. I didn't like having to pay for a state program and then not being able to use it for my intended purpose. Wasted time and money.
Response from HRBlockBy Sydney, Social Media Department, May 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: VeryUnhappyCamper2
from Chicago, IL
Verified Purchase:Yes
This was a very bad year for H&R Blocks software. Trying to file a return for a single person (never married) with no children who has used this software for years (so last years data was imported). Even though the printed return was checked single with no dependents listed, it kept checking the box under dependents for HOH or MFS. Spent well over an hour on the phone with support who just kept saying it didn't happen to them. They also had no idea what triggered that box to be checked or what the ramifications were if it was sent to the IRS incorrect. They were convinced I entered something wrong, and told me so many times, even though the box for SINGLE was checked and no dependents were listed. I re-entered the data 3 times and the same thing happened each time. I then entered the exact same data on FREETAXUSA and that box was not checked! And that site was free....why did I pay for this crap?
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, May 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
No great features.
on May 21, 2026
Posted by: Got Energy
Too many glitches which made inputs less accurate. Some of glitches could not becorrected. Example Input retirement not as 1099-R but as IRA.
Cons: Time consuming, Hard to prepare, Hard to import documents
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tax software2025
from Tx
Verified Purchase:Yes
Move to you from TurboTax (used for years but their product reviews were so bad for tax '25). Not fond of digital version, go back to physical cd/dvd version. Do not always have internet connectivity so the physical disc is better. Online did fine & when lost connectivity, it was able to save so I could finish. Glad it has walk through of all items & error checker (I expect since previous competitor had).
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: bella1124
Verified Purchase:Yes
This version was much more confusing than previous versions. It also did not successfully transmit my return until a month later when I began to wonder where my refund was.
Response from HRBlockBy Sydney, Social Media Department, May 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Desperado54
from Winchester, VA
Verified Purchase:Yes
Wonderful time saver that is user friendly and in addition to completing a current return, helps to plan future returns.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Frustrated-still haven’t Been able to send in tax
on May 23, 2026
Posted by: 2025 frustrated
from Naperville, IL 60564
Verified Purchase:Yes
I have been having a hard time using the site and after completing and correcting all the errors it said I was ready to submit when I did submit. I was rejected immediately and I still have no idea how to correct what was rejected without starting all over again.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock