Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(148,983 Reviews)
Rating breakdown 148,983 reviews
5 Stars
97,637
4 Stars
27,989
3 Stars
10,404
2 Stars
5,382
1 Star
7,571
85%of customers recommend this product.
(
52,509 out of
61,607)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Very antiquated system
Verified Purchase:Yes
The user interface is one of the worst I have seen in modern software products. It obviously dates from decades ago!
It is clumsy and unnecessarily difficult to use. You should hire new developers who have talent and experience in modern user interface design and do a total bottom-up redesign.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
easy to use. can pick up where I left off. can skip sections and then return later to complete.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Unhappyto
Verified Purchase:Yes
You no longer have import option for Merrel Lynch, and wasnt aware till after purchase
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
“E-File Rejected Due to AGI Issue Forced Mailing o
on May 9, 2026
Posted by: A minor tweak
Verified Purchase:Yes
I only had one issue and that was in the completion in about to transmit to the IRS the AGI for me and my wife are the same and the software did not accept that AGI It did not give an error code it just not accepted the AGI. Instead of doing an E – file. I had to print and mail both my State and federal taxes
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: PCE72
from Michigan
Verified Purchase:Yes
I have been using H&R Block's Tax Program for over a decade. It's easy to use and easy to send off the Federal Tax Forms digitally. I don't pay extra for the State Tax forms, but instead print and mail them. I like having that option.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Quaid
from Atlanta, GA
Verified Purchase:Yes
Block's tax prep software works well for both federal and state returns. Been a loyal user for 5+ years, and will continue to do so!
Pros: Maximizes refund
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Horsesheet
Verified Purchase:Yes
M. Weinberg is an excellent preparer in all respects!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Something is wrong this year as not being accepted
on May 9, 2026
Posted by: Bfc001
from Portage Michigan
Verified Purchase:Yes
The federal government will still not accept my return did everything according to plan and double checked it gonna have to print it out and mail it in
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock