E-filing for 2025 was easy and found the software helpful and accurate but had to file an amended return for the prior year and was unhappy to finally learn that the software didn't support e-filing, mail in only.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used H&R Block software for many years. I only have 1 comment. This year it didn't help me with the withdrawal of 401K funds for when I hit age 73. Please build that in.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Same as always. Consistent, complete, easy to follow.
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I purchased the 2025 version of the Tax software based on my experience from the previous year. However, I was very disappointed. The 2025 software had many bugs, not very well tested, many of the import tools did not work correctly and my state e-file was missing the electronic fund transfer details. The support team member I contacted told me that the information will be part of the e-file but it was not. Very unhappy with the product this time. Will reevaluate my decision of using the software next year.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We have used H and R Block for several years. We love how it updates our new return and provides simple questions to answer. One flaw: The 'help' box is only for IRS questions; there is no help for the software and its processes.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
My gazillionth year of using H&R Block. I am very pleased with it. In most every situation it clearly explains what (data) is needed and why. It walks my through the entries for my silent partnership in a straight forward manner. A suggestion: I am new to RMDs world et al, and I think it could be streamlined a little. For instance, the program knows my birthday and my 1099-R's. Omitting rollovers, it could total relevant distributions for use in the RMD section. With my birth date, it could calculate the required RMD.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
It would not fill and print a 1040-ES for next years estimated taxes. Other than that, it was a lot cheaper than turbo tax and just as good.
Pros: Easy to prepare, Fast
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
While in general I like your software, I am legally blind and need the ability to change background and text colors in order to create better contrast
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.