Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BUFRIDER145
from OLATHE, KS
Verified Purchase:Yes
just settled down and ordered tax paper work for the 8 or 10th time. As usual all went well and now I wait for the refund the works found for me
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: wrong data
from Mo.
Verified Purchase:Yes
Program pulled the wrong data from previous years taxes and caused the IRS to reject my filing.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: syrmc20
from Northern California
Verified Purchase:Yes
I've used the HR Block software now for 7 years. It is easy to follow. The most frustration I've experienced is the accuracy check at the end of my input. Trying to find "my own" input or data errors is the most challenging, but necessary.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
Most of program is good. Two complaints:
1. Doesn't really help you figure your Federal tax penalty. Just refers you to the IRS form to fill out.
2. You can only attach one document to your State taxes as a last step before electronically sending your tax package. Seems like a major oversight.
1. Doesn't really help you figure your Federal tax penalty. Just refers you to the IRS form to fill out.
2. You can only attach one document to your State taxes as a last step before electronically sending your tax package. Seems like a major oversight.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nevada
Verified Purchase:Yes
I have been using this program for decades. It's easy, you get the help you need to file non standard returns. I recommend this software to all my friends.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: fisher man
Verified Purchase:Yes
have used block for many years very happy with them
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BigBill1949
Verified Purchase:Yes
This is mygo-to tax software every year. I havenever been disappointed.
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Make the program more convenient for everyone.
on March 30, 2026
Posted by: Flojoe3
from Dayton Ohio
Verified Purchase:Yes
I love the program but I don't understand why it want let me e file after 5 return.when the return is been paid for with a loan thus the federal tax return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock