Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(148,635 Reviews)
Rating breakdown 148,635 reviews
5 Stars
97,463
4 Stars
27,919
3 Stars
10,349
2 Stars
5,356
1 Star
7,548
85%of customers recommend this product.
(
52,322 out of
61,369)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from LA
Verified Purchase:Yes
The federal return seems to be okay, but the Georgia state return does not work correctly. After reporting an issue with the Georgia part last year, no one returned my call and the programming team did not correct the problem for this year. Very disappointing.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LR26
from Kansas City, MO
Verified Purchase:Yes
I have bought H&R Block software for years. It is user friendly and walks you through everything.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KC Goodguy
from KC MO
Verified Purchase:Yes
Needs minor work in a few places (some pages leave you wondering what to do next), otherwise a good piece of software for filing your tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MD435
Verified Purchase:Yes
Not happy. For the past 2 years I've been unable to get help with my questions. Tried the digital help and it just took me on circles. Could not find a help line.
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cheeseman
from Riverton Utah
Verified Purchase:Yes
Logical movement through all the sections and easy to finish and file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington state
Verified Purchase:Yes
Not too shabby, but it seems to me the program was better a few years ago
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rowdy Leprechaun
from Mechanicsburg PA
Verified Purchase:Yes
Simple to use, as always. Confident this product maximizes my tax refund, as well as minimizes my risk to be audited.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Miskead
from SC
Verified Purchase:Yes
Very disappointed that I had to pay for state for my spouse. Misleading that it includes state but only for one person. Won’t use this product next year
Pros: Easy to prepare
Cons: Doesn't maximize refund
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock