it can be very confusing and not much support plus the fact that i bought state with and had to pay to file state not represented that you would have additional fees on top of paying for the software i won’t be purchasing it again
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Used them for at least 10 years. As a retired accountant I have too much going on to keep up with tax laws at this point in my life. Feel very confident using the H&R software.
Pros: Maximizes refund, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The software is fairly intuitive and easy to use. I have a complex return and I was able to handle it with the prompts provided by the software. I wish there were a way to compare the previous year's return to the current year, side by side. If that feature is available, I could not find it.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The Federal return is usually not an issue. I have not been able to file the state for the last 3 years. Fortunately, I did not owe state taxes, You need to spend a lot more time on the integration of the state.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!