Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(148,635 Reviews)
Rating breakdown 148,635 reviews
5 Stars
97,463
4 Stars
27,919
3 Stars
10,349
2 Stars
5,356
1 Star
7,548
85%of customers recommend this product.
(
52,322 out of
61,369)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Goodleto
from Live in RV
Verified Purchase:Yes
Software set up time seems to be taking longer each year, even though I have been using this product for well over a decade.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RC76
from Louisville, KY
Verified Purchase:Yes
Great value, product is easy to install and use. The software systematically takes you through the fax filing process from start to actually filing.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob4357
Verified Purchase:Yes
I had no issues. The software loaded and ran as expected. Updates were easily applied and worked as expected.
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Seems to be just as complicated and confusing as it's ever been.
Really could use a way to simplify all this and make it easier to use.
Really could use a way to simplify all this and make it easier to use.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cdubya
from Canton, GA
Verified Purchase:Yes
I have been using H&R Block Tax Deluxe for a number of years. Huge fan!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 1Len
Verified Purchase:Yes
Used it for several years.
The only improvement I would like to see is in handling K1 forms.
The only improvement I would like to see is in handling K1 forms.
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JTack
Verified Purchase:Yes
Your software wouldn't let me file my return through the system. I had to print and mail. It wouldn't provide me enough information to correct.
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jimmy18
from CT
Verified Purchase:Yes
Most of the tax filing worked well, but the lack of Social Secuity prior year lump sum processing by the software made this years (and likely next years) VERY difficult
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock