Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(148,438 Reviews)
Open Ratings Snapshot
Rating breakdown 148,438 reviews
5 Stars
97,363
4 Stars
27,867
3 Stars
10,329
2 Stars
5,342
1 Star
7,537
85%of customers recommend this product. 
(
52,208 out of 61,235
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
on May 4, 2026
Posted by: None 101
from CA
Verified Purchase:Yes
I've been using the software in the last 10 years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentMay 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Satisfied
on May 4, 2026
Posted by: Gunner1994
from Batavia, NY
Verified Purchase:Yes
I have used this tax program for several years now and it has served me well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentMay 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on May 4, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have used H&R Block for many years nowand have always been pleased with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentMay 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on May 4, 2026
Posted by: Anonymous
from ILLINOIS
Verified Purchase:Yes
I always thought I got one free e-file for my state with the software. I always have to pay for it.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
1 out of 5
1
Response from HRBlockBy LexisSocial Media TeamMay 5, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Solid App.
on May 4, 2026
Posted by: RJ10
from Menomonee Falls, WI
Verified Purchase:Yes
I think this was my third year and it seemed to go very well.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentMay 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Some good, some bad
on May 4, 2026
Posted by: NFF25
from New Mexico
Verified Purchase:Yes
I have a K-1 and the explanations didn't quite explain adequately.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy LexisSocial Media TeamMay 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Decent basic software with some glitches.
on May 4, 2026
Posted by: Anonymous
from Portland, OR
Verified Purchase:Yes
Has the basics but is still missing an important form for Sub S Corp owners. Also, some totals in the summary pages don't reflect the actual numbers on the forms.
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy LexisSocial Media TeamMay 5, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
its ok
on May 4, 2026
Posted by: Anonymous
from willoughby, TW
Verified Purchase:Yes
this is an ok program but sometimes it can be a bit hard to follow
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3 out of 5
3
Response from HRBlockBy LexisSocial Media TeamMay 5, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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