Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(148,438 Reviews)
Rating breakdown 148,438 reviews
5 Stars
97,363
4 Stars
27,867
3 Stars
10,329
2 Stars
5,342
1 Star
7,537
85%of customers recommend this product.
(
52,208 out of
61,235)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
More than 10 years after I notified Block that the Delaware program did NOT account for interest income and similar not being taxable (up to a limit) HRB still has not made a fluent interface between the Fed & DE programs. The customer must still manually enter these items even though they were accounted for in the Fed Program.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Need to update before the tax season STARTS
Had to redo my return three times due to lake of updated forms
Had to redo my return three times due to lake of updated forms
Cons: Hard to prepare
Value
2
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
The Deluxe version handled almost everything I hoped it would do, but it wasn't very complete in handling my K1 form (which is an unusual thing to have).
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: OverEasy
Verified Purchase:Yes
I've been using H&R Block for over 15 years. Simple easy to follow instructions and I've never had a problem with the IRS.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: HRB tax 2025
from San Diego, CA
Verified Purchase:Yes
Very easy to use and navigate. It is partially due to comfort working with the program for so many years. However, I have noticed some enhancements.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbia MD
Verified Purchase:Yes
I use H&R Block Deluxe + State every year. It walks me through the preparation of my taxes using easy-to-understand instructions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Been using it for the past few years; has improved usability compared to previous years.
I would recommend this to a friend!
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: imikeh61
Verified Purchase:Yes
We've been using this software for many years and it has served us well. Plan to keep using it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock