Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(148,438 Reviews)
Rating breakdown 148,438 reviews
5 Stars
97,363
4 Stars
27,867
3 Stars
10,329
2 Stars
5,342
1 Star
7,537
85%of customers recommend this product.
(
52,208 out of
61,235)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: taxpayer10001
Verified Purchase:Yes
You are trying to charge me three times for the same thing
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: mark7896
from Massillon, OH
Verified Purchase:Yes
Does what it's supposed to do, but it needs an option to make the font larger without being cut off. The older people get the worse their eyes get and lots of us folks in our 40's need glasses. Even with my glasses on the font was a bit on the small side so I had to strain my eyes to see everything clearly.
Some of the explanations were vague as well. A google search turned up a lot more detail and answered my questions about RMD's. I understand that not they can't put everything in their help system, but the basics should be in there with a link to something on the web for greater detail.
Some of the explanations were vague as well. A google search turned up a lot more detail and answered my questions about RMD's. I understand that not they can't put everything in their help system, but the basics should be in there with a link to something on the web for greater detail.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: kjhkjhkj
Verified Purchase:Yes
would not let me file before fixing problems, but wouldn't allow me to fix problems.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BLD27
from Kingston, New Hampshire
Verified Purchase:Yes
I've been using H&R Block for many years. It is well organized and provides clear explanations, and it points out possible and definite errors.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
Nearly 30 years of using H&R Block tax software. Year after year I import data from last year's return and "Go To" to wherever I want. When all that's done, the I do a top-to-bottom interview as a final check. Don't ask me to go to a competitor!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: mbm2
Verified Purchase:Yes
Please read the previous survey Icompleted, particularly related to completing a 1040-X return.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Scottjoev
Verified Purchase:Yes
The program was very easy to download and use every step of the way. So glad I was able to get a software program that worked with Windows 10! So long Turbo Tax! in
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DWelborn
from srq
Verified Purchase:Yes
I bought your program and have been unable to print return
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock