Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(148,334 Reviews)
Rating breakdown 148,334 reviews
5 Stars
97,308
4 Stars
27,839
3 Stars
10,320
2 Stars
5,335
1 Star
7,532
85%of customers recommend this product.
(
52,141 out of
61,159)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bravo50
from Somewhere, Idaho
Verified Purchase:Yes
I have used Block for awhile. I feel like it keeps getting dumbed down. I like standalone pc program. I want it to have all the options. I don't want to review my return with someone. Then I want better future planning built on the current year figures. I don't need to start over figuring out what I might have for income in retirement. I will not be using Microsoft or Apple products anymore. I want a Linux option for the PC program.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Suwanee, GA
Verified Purchase:Yes
i thought the taxes took me a little longer that it should have
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: mdg_1955
from Santa Fe, New Nexico
Verified Purchase:Yes
Unfortunately, this year was my absolute worst experience with your software. An early version completely lost all the input I submitted on a return. To date, I do not know if it was due to a hacker. Due to the fact I have never had this experience in the past, I remain a customer. Don’t let this happen again!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (90,819) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
12,045 out of
12,986)
Value
4.5