Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(148,334 Reviews)
Rating breakdown 148,334 reviews
5 Stars
97,308
4 Stars
27,839
3 Stars
10,320
2 Stars
5,335
1 Star
7,532
85%of customers recommend this product.
(
52,141 out of
61,159)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
There are a few changes/issues with this product. Overall it does a good job of calculating your taxes however you should be aware that not all 1099's are imported (those from annuities, at least in our case were not.) In addition the feature to compare married filing joint vs married filing separately was removed in the 2025 software.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Archiemc
from 1L
Verified Purchase:Yes
I have been using your software since you first published it. I have had to upgrade once I started investing. Talking to friends that still go to an accountant. I save hundreds of dollars.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Insulttoinjury
from Los Angeles
Verified Purchase:Yes
Program can’t handle casualty loss properly, especially the carryover (NOL) to the following year.. that’s a real issue. Telephone help spotty and incorrect
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Alrob
Verified Purchase:Yes
I am thoroughly satisfied with the way the program guides me through
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: JB IN COLORADO
from CO
Verified Purchase:Yes
PLEASE BEGIN INCLUDING THE 8606 FORM SO THAT I CAN EFILE!!!!!! EVERY YEAR I HAVE TO FILE A PAPER RETURN!!!
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jfl42
Verified Purchase:Yes
I tried online found it not acceptable. Bought download version which I have used for several years. It worked just fine. Had the features I needed.
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: deb237
Verified Purchase:Yes
An error was made in the calculations and we got a letter from IRS to pay an additional amount
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
This is the 17th year that I have used this software to file my taxes. I abhor filing taxes but, this makes the job a little easier. I will use it again in perpetuity. The reason for only four stars is because I don’t like when it makes you go through screens that don’t apply. Also, it has the ability to read your documents in from your employer, but it has never worked. I don’t know if that is on the program or my employer.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock