Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(148,334 Reviews)
Rating breakdown 148,334 reviews
5 Stars
97,308
4 Stars
27,839
3 Stars
10,320
2 Stars
5,335
1 Star
7,532
85%of customers recommend this product.
(
52,141 out of
61,159)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: SteelZebra
from Chattanooga,TN
Verified Purchase:Yes
I've purchased the HR Block Tax Deluxe Federal & State for the last 15 years. It's an adequate product that works. It's missing any real tax help, and the program work flow is showing its age. There is an and advertised AI feature, but I never saw it and it certainly didn't help with anything. The brokerage import feature works very good. The filing review feature really needs to be updated. E-filing worked well. The price is reasonable.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PJL55
from MN
Verified Purchase:Yes
Simple and easy to use. Successfully completed both Federal and State quickly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Pprep
from Ocean County NJ
Verified Purchase:Yes
I have been using the software for several years and am pleased with it
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GB14
from Ohio
Verified Purchase:Yes
Easy to use HR Block software.
The software prompts you very well.
The software prompts you very well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: sl57
Verified Purchase:Yes
I have been using this for the past 8 years and find it easy to use. Seems to prompt you for the right information and has lookups for items listed. My taxes are relatively simple to do so it does everything I need.
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Humpfree
Verified Purchase:Yes
I’ve used this program for over 20 years and only had a problem once.
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
pretty good but some improvements would be helpful
on May 3, 2026
Posted by: moosebuzz
Verified Purchase:Yes
Generally thorough and easy to use and useful. Complaints: 1. process of user review and demarkation of status of imported data is clumsy. 2. At the state level support provided to take exemption for interest income on federal obligations is minimal. Tools should be developed to help adjust these 1099's because it gets confusing and error prone quickly,
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: PoppyLew
from Texas
Verified Purchase:Yes
Very difficult to load both my wife’s accounts and my accounts separately from Fidelity and Schwab. Then when done loading, finding out I had to do manual entries… thought your software should handle it as TurboTax had done for me in the past.
Cons: Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock