I am a long time user of H&R Software. I have always been very satisfied with the product. I especially appreciate all the explanatory information that comes with items that I would otherwise not understand and have to research. I am always very comfortable with the return I send to IRS.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re thrilled to hear you had such a great experience! It truly means a lot to us that you chose to do business with us. Thank you for taking the time to share your thoughtful feedback, it brightens our day and motivates our team to keep delivering our very best. We appreciate you! 💚
I purchased, downloaded and began using the product about a month ago. This was my second year using it. I had just one issue when using it, and that was with a message that indicated my file type was invalid, when actually an update needed to be executed. My only wish for the product is that it could provide more post IRS acceptance information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used H&R for years. I am quite satisfied with the ease of use. Back when I had several businesses, including a farm operation, I appreciated that it had all the forms I needed for both federal and state returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
This product has too many updates. Updates occur even after tax filing season is happening. One of the updates caused me to miss the tax deadline. I hit submit to IRS and then left. When I pulled it up two days later it said update needed before submitting. I had submitted another return three minutes prior to this one and it went through just fine. Very frustrating.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for taking time to provide a review! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Been using for years. Like the package but seems to be getting more expensive each year.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!