Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Not as user friendly as previous years
on February 16, 2018
Posted by: Wally43215
I have used TaxCut for 15+ years. this year the program seemed to fight me when I tried to move around and find things. It took a very long time getting through loops in the program to get to error they found but did not direct me to.
Cons: Hard to fix issues, Hard to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: BDPJoyboy
from Hillsboro, OR, USA
Verified Purchase:Yes
We were able to see how different deductions applied to both of us to maximize our returns
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy step by step
on February 16, 2018
Posted by: Ed23
from DSM IA
Been using for past few years been easy to use. Pretty easy
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use BUT you have to be a GOOD Typist
on February 16, 2018
Posted by: Grumpa
I purchase mine in November last year (2017) and just waited until all the paper work came in the mail. I think, if my memory is correct!, this was my 10 year as a Happy Customer.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Year after year, fast, intuitive and dependable
on February 16, 2018
Posted by: Rob45Tex
from Houston, TX, USA
I have used H&R Block software since 2009 - actually since 2001 when it had an earlier name. I have found it to be current, accurate, and intuitive to use. I have been very pleased with the ease of use, the consistency, and the fact that the IRS seems very happy with the results. Quick refunds and no audits for 17 years - what's not to love! This year I thought I might have an issue which would be outside the normal software (QCD of part of RMD from 401K) but the H&R Block software is ahead of the IRS forms and the IRS instructions. I am impressed. I am already prepared to declare myself a happy 2018 program customer!
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Brilliant!
on February 16, 2018
Posted by: ScaiacS
from New Hampshire, USA
Perfect...almost!
Perfect is how easy and fluid the software operates...all questions have clear explanations; help is literally just a click away.
Perfect is how easy and fluid the software operates...all questions have clear explanations; help is literally just a click away.
Almost is a small thing, really. Considering H&R's client load, I can excuse never getting through to chat online with a representative. (The 2 choices given to chat with an online Rep seemed merely perfunctory. My Q' was eventually resolved using common sense.
I have a recommendation: Being able to choose between a Rep and a well programed robotic answering sequence might really help as well.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Not sure this year
on February 16, 2018
Posted by: Curt is me
Have used H&R Block for many years now and this year has me confused a lot. I basically was out of work all but 5 weeks of 2017 which I work as a contractor (1099 misc) wages. Now I have to pay small business tax? Hope program works.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Not seamless,
on February 16, 2018
Posted by: ph73
Cap gains / loss carryover poorly constructed. IRS refusal for NO reason not sufficiently supported by software. Mostly good but needs work.
Pros: Maximizes refund, Easy to import
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock