Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
The program didn't work. I finally sent my son to someone else. I was tired of waiting on you to respond. It took me forever to get mine to go thru. I have used program for years. I was really disappointed.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Well written software for Fed, OK for state
on March 30, 2026
Posted by: HLS3
from SC
No complaints with the Federal software and the state (SC) is pretty good but guidance is lacking if forms not included in the software need to be filed with the state return when e-filing. Unclear how/when to attach the required forms.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: gp27
from PA
Verified Purchase:Yes
All good ! Received new code after the original code did not work to send Federal taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Media, Pennsylvania
Verified Purchase:Yes
I have chosen H&R Block for numerous years because it is easy and accurate to use. Explanations are easy to understand. I use the e-file option. When I am due a refund, it is usually in my account within 2 weeks.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Great software because this software is very easy.
on March 30, 2026
Posted by: Anonymous
from Orlando, Florida
Verified Purchase:Yes
I bought this software two months ago, I am glad it is working good.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I’ve been using the H&R Block tax program for more than 15 years and am completely satisfied with it. It makes it clear what information is to be input and actually prevented me from making a mistake on more than a few occasions. I purchase the program with the State option and that makes completing my State return extremely easy. I would never go back to the manual computations when preparing my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
gaps for ROTH conversion & for deceased taxpayer
on March 30, 2026
Posted by: Budgie
Verified Purchase:Yes
This is the 2nd year that funds can be transferred from 529 Plan to ROTH IRA, tax free, but still no directions on where to enter (or not to enter) 1099Q and Form 5489.
Also, was not totally helpful for filing for deceased taxpayer or estate of the deceased.
Also, was not totally helpful for filing for deceased taxpayer or estate of the deceased.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Klabubba
from TN
Verified Purchase:Yes
Good software only issue does not pick up National Financial
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock