Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(147,971 Reviews)
Rating breakdown 147,971 reviews
5 Stars
97,093
4 Stars
27,768
3 Stars
10,282
2 Stars
5,311
1 Star
7,517
85%of customers recommend this product.
(
51,925 out of
60,904)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: My10sense2
Verified Purchase:Yes
Generally satisfied. Was somewhat unhappy about the lateness of an update I needed to finish. Not happy about charge to file State return. Can't always simultaneously display all the pages/forms needed at the same time.
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can ever assist in any way.
Written by a customer while visiting HRBlock
Posted by: Aidesita
from Los Angeles, CA
Verified Purchase:Yes
I bought this in March and was able to complete my taxes then, easy to follow.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobby244675
from VA
Verified Purchase:Yes
I’ve used tax cut for at least a decade. The revision and update approach in 2026 was horrific. Why did it take so long to fix the K-1 issues?!?!?!?!? You fixed it on like April 8th. Ridiculous.
Cons: Time consuming
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I was disappointed that I got a notice from the state that there was an error on my state income tax return.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: robhere
from Chicago
Verified Purchase:Yes
The app was OK until I tried to efile. It kept asking for updates. After updating it still said forms were not up to date. Finally re-downloaded and reinstalled the program and was able to file. Back to TurboTax next year.
Cons: Hard to import documents
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Botak
from Florida
Verified Purchase:Yes
I have used HR Block software since 1998 and have been pleased with it. It saved me from going to my CPA as the SW was really about the same. I could also run different scenarios for my tax implications.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Many year person
from Multiple states
Verified Purchase:Yes
I had to verify my entries so many times as the software changed them. Even addresses were changed! Too often the data entry numbers were moved from one entry to another (example data on one 1099 showed up on a previously entered 1099. It took so long to verify (and prey) nothing else changed.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TDIWNY2
from East Amherst NY
Verified Purchase:Yes
Parts are overly obscure. Had to google several words to ascertain meaning and application.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock