Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
The program is user friendly!
on March 5, 2018
Posted by: Convinced0193
The "Go-To" feature is a LIFE SAVER! I had an issue, but thanks to my computer knowledge it was resolved. Hopefully your H&R Block employees can be a little more concerned about their costumers.
Pros: Easy to prepare, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
How to mail a check when efiling is confusing
on March 5, 2018
Posted by: Taxpro222
I efiled today but there is no clear explanation as to how to send the check yet. This happened another year - they wouldn't send the check instructions until later.
Also, there was a small issue on one of the forms that was not well explained.
Also, there was a small issue on one of the forms that was not well explained.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
informative: it says what it is - clearly!
on March 5, 2018
Posted by: mrraleigh
very good! easy to load, easy to use & (seemingly) easier to e-file than previous years.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Great program, needs work when importing financial
on March 5, 2018
Posted by: Tuffy3
Intuitive program except when you want to import "financial data from other institutions" It does not work on "IMPORT" page, you have to go to an actual form such as 1099-INT and then all info will download
Pros: Easy to install, Easy to prepare
Cons: Hard to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to use, except federal was rejected
on March 5, 2018
Posted by: 0ops
Problem after attempting to locate AGI/Pin after rejection
Pros: Easy to install
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
No contact number for help
on March 5, 2018
Posted by: Self teturn
Could not download state filing and no number to call for help
Pros: Maximizes refund
Cons: Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Better Than Turbo Tax
on March 5, 2018
Posted by: King2fish2
I bought Turbo Tax as usual this year. I got tired of fighting it and decided I was going to buy H&R Block even if I had to spend the extra money. My refund was enough to make it worth it. This program is far more flexible and easier to use.
Pros: Easy to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Better than expected!
on March 4, 2018
Posted by: The_Donkey
Since 2001, I had been a loyal user of another tax software program (TaxAct), but their prices have skyrocketed, and I felt betrayed, and looked for alternatives. I was very impressed with the fact that you have a Federal Only option, as I don't need a state return where I live, and hate paying for access I don't require.
Overall, I found your program quite comparable and easy to navigate compared to the one I was accustomed to. The import of information from last year's PDF worked well, and nothing much surprised me along the way.
I felt that the user interface, while reasonably clean, was a bit dull, but effective nonetheless. One feature I really missed from my old program was the ability to have a scratchpad on virtually any entry box. For example, if I was needing to total up some contributions I had made, I could open a scratchpad, and put the dates, titles, and amounts, and upon closing, it would put the sum total in the box... extremely handy and sorely absent here. The most lacking feature was with charitable donations... there were plenty of item valuations available, and the option to add your own was there, but the user interface was absolutely terrible... like one, long list with every item notched into a table. This needs improvement.
I was about to give the program 5 stars, until it came to filing my return. On the screen where you have to input the prior year's AGI, it pre-filled a ridiculous value (over $1M), saying that it transferred this in since "you filed with us last year." I didn't file with them last year, and I don't know where that number came from. We initially freaked out because the field didn't seem editable, but there was a link to the right explaining how to override the pre-populated value.
Add some more features (like the scratchpad), and tighten up some of the user interface aspects, and it'll be 5-stars next year for sure!
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
Cons: Time consuming, Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock