Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(147,814 Reviews)
Rating breakdown 147,814 reviews
5 Stars
97,016
4 Stars
27,723
3 Stars
10,264
2 Stars
5,304
1 Star
7,507
85%of customers recommend this product.
(
51,835 out of
60,802)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Wi
Verified Purchase:Yes
Everything seemed fine but now state tax lists wrong amount on refund that isn’t what we sent in. Goes back to same if I look thru the forms but still reverts back to wrong amount in summary
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rall202
from Cincinnati, OH
Verified Purchase:Yes
Import for 1099-B produces unusable results. I will not use the import again. The import results in every single trade being imported, and there must be a line limit because not all items appear. When you have multiple trades for a single stock, they can be entered as VAR. I had to delete every line item, then manually input.
The application also messes up rounding. When inputting individual amounts that will be adding up to a grand total, it would be better to not round up until the final sum.
Pros: Maximizes refund, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tom369
Verified Purchase:Yes
It was okay this year but, since there were so many updates, I was not able to get the returns that I do until the last couple weeks before April 15.
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AK
Verified Purchase:Yes
I was able to do my taxes online rather than pay someone to do them for me.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: iBerty25
Verified Purchase:Yes
1040 SR was fast and easy this year. IRS asks too many questions.
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: SOSnomore
from Charleston, SC
Verified Purchase:Yes
I found it easier to use than Turbo Tax because the language was easier to understand. Plain English. No weird terms without a definition. Completely took my fear of doing my own taxes away.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
Like Product Big Flaw
on April 26, 2026
Posted by: Glenn120
from Easton, PA
Use this product for the past couple of years, this year I owed money and went through the steps to pay with a credit card but it did not show up, learning about this after the due date
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
Usually use this program to do my taxes. Works okay. Kinda of fill in the questions with your info. I think it's getting all the deductions I require. I do like the fact you can file your taxes through the program for federal and state. Also nice you get a notice when your taxes were acc. The only problem I see is the program costing more ever year. Guess everyone wants a bigger piece of your funds!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock