Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(147,670 Reviews)
Rating breakdown 147,670 reviews
5 Stars
96,936
4 Stars
27,688
3 Stars
10,250
2 Stars
5,295
1 Star
7,501
85%of customers recommend this product.
(
51,759 out of
60,710)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Simply the best home program to do your own taxes!
on April 26, 2026
Posted by: KamakaziKate
from New Hampshire
Verified Purchase:Yes
I have been using the H&R Block app to do my taxes For almost 10 years now. I find it very easy to navigate and to send to both federal and state agencies. I highly recommend this program.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JCJCJC
Verified Purchase:Yes
You need to review the items that keep a customer from e-filing. I use tax software for its knowledge but also to have it complete end to end. In particular State tax along with the federal tax. I have been a long time tax cut customer. Considering turbo tax to see if it can do better on filing.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Had some issues this year-2025 sub in 5 districts.
on April 26, 2026
Posted by: KLS 2025
from Akron, OH
Verified Purchase:Yes
I have used H&R software for about 9 years with no difficulties. This year I had an outcome I knew was incorrect and called into help/tech services. They suggested I do the same as I was already doing -rechecking data entries, etc. I sub in 5 school districts. I usually owe ~100 or the Feds owe me ~100 - it is always very close. This was coming out with me owing almost 800 on my Federal which is why I called. I asked if it could be a software glitch. He said none reported. I asked should I start over. Rep said I should not have to but when I did it self corrected to my normal and I successfully filed both federal and state.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Drooping
from Colorado
Verified Purchase:Yes
Mostly ok,
But had to use a google
Search to figure out how to solve a problem getting an exemption for all my kids. Tried the chat , but it was not helpful. Also, there was another problem that the chat was not helpful with. Only at the end - the review process- was I able to find a solution.
But had to use a google
Search to figure out how to solve a problem getting an exemption for all my kids. Tried the chat , but it was not helpful. Also, there was another problem that the chat was not helpful with. Only at the end - the review process- was I able to find a solution.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CMSnyder
from Waynesboro PA
Verified Purchase:Yes
The program walked me through everything I needed to file. If I had questions, I looked through the help section.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Niiibbbb
Verified Purchase:Yes
This software is getting to expensive to do basic taxes.
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Hello, we appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Powell, Ohio
Verified Purchase:Yes
Overall very good. Only suggestion would be to include an entry on the state return (Ohio) for tax exempt income (US Treasuries). Manageable as is, but would be easier with this type of entry.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ingerbr
from NY state
Verified Purchase:Yes
The text size used is EXTREMELY SMALL on my high resolution screen. I had to change the computer's graphics scaling to 250% for my eyes to be able to read it. To read anything else I had to scale it back. I was changing the scaling back and forth the whole time I used the software.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock