Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
super easy
on April 11, 2018
Posted by: hmq1
this program is great................................................................................................
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great Questions in Interview Pages
on April 11, 2018
Posted by: Goehome
This was my first experience with any tax software product. My disappointment is that I didn't use it in prior years because I see all the deductions that I could have taken in years past. I particularly liked the Deduction Pro lists.
It was somewhat maddening to get help through the FAQ process, and I was able to online chat with a representative concerning the validation segment. I had to hang up waiting for a human, however, because the hold was way too long.
It was somewhat maddening to get help through the FAQ process, and I was able to online chat with a representative concerning the validation segment. I had to hang up waiting for a human, however, because the hold was way too long.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Will use next year
on April 10, 2018
Posted by: cat57
The program was easy to use. Just wanted the updates to arrive before April 10th. Will recommend to others
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Did not give a free state refund
on April 10, 2018
Posted by: dianemc
not happy with how long it took for get this done..have been filing on line for years.. and this took the longest to get it done..and still have to mail in state return.
Pros: Easy to install
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Child and Dependent Care Providers
on April 10, 2018
Posted by: Morethan4providers
I cannot believe that there has not been an update to enter more than 4 providers. As working parents who put their child in various summer camps, I think this is unacceptable. It is inconvenient to have to print out and mail the return to attach the "additional list" of providers. And I do not feel comfortable mailing my return with all of our social security numbers. You also have to wait longer to get a refund if that is applicable. If you can enter numerous deductions for charitable contributions, there should be a way to enter more than 4 child care providers.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
always about the same, seems to work fine
on April 10, 2018
Posted by: spvp
was difficult to install. downloaded software after the thumb-drive they sent was worthless. f
Finely figured out some security settings to allow install, but then was fine.
Finely figured out some security settings to allow install, but then was fine.
Pros: Maximizes refund, Easy to import
Cons: Hard to install
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Have used H&R Block for many years
on April 10, 2018
Posted by: Goens03
This year my state income tax filing was rejected. The HRB calculation for non-resident income was rounded incorrectly within the software and I could not change without an override. Had to file on paper and lost the $ spent to send the return electronically. Real hassle.
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Almost perfect
on April 10, 2018
Posted by: GMMF
As in the past, I found the software easy to use. But this year I had to report a merger and I found nothing in the software to help me know what to include.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock