Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(147,527 Reviews)
Rating breakdown 147,527 reviews
5 Stars
96,858
4 Stars
27,658
3 Stars
10,231
2 Stars
5,288
1 Star
7,492
85%of customers recommend this product.
(
51,676 out of
60,613)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
Easy navigation, updated information with constant refresh, detailed explanations of all categories, relevant examples, and quick download. Deduction Pro is an excellent tool for calculating charitable donations. Love the feature to download financial information directly from websites.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jf33
from St. Louis, MO
Verified Purchase:Yes
Program wa fast and easy to use. you can switch between question asking and direct form entry. I switched a couple years back because the old program i used became very slow and bloated. I am glad i switched, i have had no issues. My only suggestion is that it was not intuitive how to jump from the form value to the sub form that fed the value in. Ultimately i found the right click. One other suggestion, once i change the location of where i want to store my results, when i open a new return, it goes right back to your default. Allow me to set a directory that sticks for follow on returns i complete.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Feel free to contact us at 1-800-472-5625 if we can ever assist in any way.
Feel free to contact us at 1-800-472-5625 if we can ever assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
It works well but if you do more than standard deductions it requires too much knowledge of taxes and requirements. Some of the things that are explained in the instructions on tax paper forms are not clear to a beginner doing their own taxes.
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxpayer357
from Massena, New York
Verified Purchase:Yes
I was able to enter my.data and get the return done without any trouble. The price was less than it's major competitors so it is a better value in my opinion
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Was pretty easy to use, except for capital gains
on April 24, 2026
Posted by: freddyh
from NY State
Verified Purchase:Yes
I've used the Deluxe version for the past two years. This year was the first year I needed to record a capital gain from a sale of appreciated stock. It was very difficult to see how to do that. I went through my entire return a first time without the automated process asking about stock capital gains. I had to go back to the income section and finally found where it was - still not sure how I missed it the first time. But that is one area I would ask that the developers improve on for next time....that's why I didn't give it 5 stars.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fayetteville, NC
Verified Purchase:Yes
I have been using H&R Block software for many years and it never lets me down.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 123321
Verified Purchase:Yes
For straight forward tax statements this product is great. I have been using this for a few years with no problems. However this year, had some specific social security issues not addressed by the software.
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JD95
Verified Purchase:Yes
There is no easy way to get a person to review the return. I had specific questions no help. I hope I don’t get audited. CPA for me from now on.
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock