Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Williamsburg, VA
Verified Purchase:Yes
The software works great. I received my Federal refund but I'm having issues with the State refund. I had to send them my W-2's and 1099-NEC. I am waiting for them to respond and to send me my refund.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vernon, NJ
Verified Purchase:Yes
I've been using H&R Block Tax Software for years and are very satisfied with it.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Needs work
on March 30, 2026
Posted by: jhdhfjdhfjdhfudfuhf
Frustrating - It would not allow me to put St. Louis as my city, kept saying I had to start with a letter and not a space. Tried it 4 times with same result. Had to resort to me post office district area name.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
5
Just follow the instructions!
on March 30, 2026
Posted by: Sammy Da
from Texas
I have been using the program for many years with any complications.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of use
on March 30, 2026
Posted by: SamKuz
from CT
I am Using H7R for years and love it better than Turbo Tax.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bruce236
from Texas
Verified Purchase:Yes
H&R Block’s 2025 tax software stands out because it blends an intuitive, interview‑style workflow with strong accuracy checks, robust form support, and multiple layers of expert guidance—making it easy for both casual filers and more complex taxpayers to complete returns confidently. It’s consistently praised for its clean interface, reliable calculations, and flexible support options, including access to tax pros when needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: pqsss
from Oregon
Verified Purchase:Yes
There was a very vexing bug in the 1099-DIV section. The sources were imported from last year's return. I would put in some 2025 amounts and then later when I returned to the same screen, the data was moved around, with different amounts assigned to different sources. I deleted it all and started again, and that seemed to help.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: UHOH
Verified Purchase:Yes
The majority of my returns were pretty easy to complete, but the software gave me incorrect information on declaring the money I paid in estimated taxes to the state, causing an error on my return. The state caught it and increased my refund, but now my return is incorrect. I've emailed about the problem and have not gotten a response.
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock