Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(147,392 Reviews)
Rating breakdown 147,392 reviews
5 Stars
96,785
4 Stars
27,623
3 Stars
10,219
2 Stars
5,283
1 Star
7,482
85%of customers recommend this product.
(
51,595 out of
60,522)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: slake1
from IL
Verified Purchase:Yes
i felt that this years 2025 federal return was lacking and being such, i had to resubmit my return due to errors that were not showed as a concern when i submitted the review my return button. There should have been a flag to alert me.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Did a perfect job like it usually does, but I still wish to see the day we can drop in our pdf documents and see forms filled up automatically only then I would give it this fifth star 🌟
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Charmed
Verified Purchase:Yes
Used to be fairly easy. Had questions and all I got was an AI option that did not answer what I needed. I liked to be able to call someone with a quick question. Probably will be leaving after maybe 40 years?
Response from HRBlockBy Tra Social Media Team, April 23, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: 25goteasier
from Correles NM
Verified Purchase:Yes
I've used the Deluxe software for many years, it seems to get easier over time.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Billbob2025
Verified Purchase:Yes
Been using HRB for many yrs. Easy to use and everything works.
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Duh666
from WI
Verified Purchase:Yes
I am an automatic recipient of the software. This year was the 1st time I have ever had an issue with it. I went on line and got it all solved with a new download. It was a bit frustrating as I had never had an issue before. Thus the 4 instead of a 5.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Taxperson131313
Verified Purchase:Yes
Only complaint is when insignificant error messages do not allow me to complete return
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: kmartktn
Verified Purchase:Yes
Been using for about 10 years and it has improved on ease of use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock