I’ve been using this software for years. They had small brick and mortar Tax Prep offices all around the country decades ago, well before the internet or any user PC tax software was thought of. That speaks experience to me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
I have used this program for 32 years…I love it. Constantly updated and accurate. Keep up the good work!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Was straight forward to use. However, I did not like the save a pdf copy of my return function.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Excellent. Loyal user for years. Never a problem with IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Not as user friendly as Turbo Tax. My Fed return was rejected as I forgot to include my pin. As a result my Arizona tax was put on hold until I fixed my Federal return. I had to pay again to get my state tax filed.
I used H & R Block tax software as Turbo Tax does not run on Windows 10 and my old desktop will not allow me to update to Windows 11. I'll upgrade to a new desktop before next years tax season.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.