Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(147,335 Reviews)
Rating breakdown 147,335 reviews
5 Stars
96,759
4 Stars
27,607
3 Stars
10,214
2 Stars
5,278
1 Star
7,477
85%of customers recommend this product.
(
51,560 out of
60,478)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: chastack
from CA
Verified Purchase:Yes
It was great except for one thing. There was no ability to link my Charles Schwab 1099 data to your form. I had to input the data myself. To get you five stars like i probably gave you last year, please fill in that gap
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
Have been using TaxCut for quite a while now, although the user interface does not offer sufficient explanation, I have gotten somewhat familiar with the process and most of the time can drill down into more details using the "forms" and "goto" tools. My only gripe is that you don't offer free e-filing for State, which basically raises the true price of the software. Yes, I can file the State return online for free myself, but just tedious "data entry" duplication! A nuisance, and I may as well skip the State return option to save a little money.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Happy AWJ
from Utah
Verified Purchase:Yes
I was happy with the ease of my preparation and submission. I have used the product for several years. Today I received an IRS letter informing me that on review the Block software missed $1500 in credits from the Trump tax breaks. I’m thrilled that I didn’t get added charges but disappointed that the software missed it at the time of submission a couple of weeks ago.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tomm2026
from NY
Verified Purchase:Yes
Been using this app since parson software days, when taxcut bought them out. Software evolved alot over many decades. Easy to use. Import previous years return, a feature that helps me startup my tax season. Five star app but this year missing an import feature for 1099B for Merrill Lynch. Was confounded it had import for many unknown trading firms but missing Merrill. Had to manually enter everything on 1099B. Not fun.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LEW0426
Verified Purchase:Yes
Simple to use and reliable. No hidden fees like some of their competitors.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CJ777
from Broken Arrow, OK
Verified Purchase:Yes
I bought this program because H & R works on Windows 10 and Turbotax does not. I had only one problem. I was helping my brother fill out his federal return but there was a glitch during the verification process before filing. I couldn't get past it. So I went to your website and filed his taxes online without trouble. He is visually impaired and needed my help.
I filed my own taxes without a problem and e-filed both Federal and State.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: PlaneTom
from Columbus. Oh
Verified Purchase:Yes
The past two years I have had issues getting past the audit data check phase of filing. Last year 2-3 hours. This year 2 hours. Last year the issue was with imported data so it seemed like you didn’t have control over it but the correction steps were some what confusing.
This year the errors & data checks were on forms entered manually. Multiple forms had the same errors but you only flagged the last one. I fixed it and it kept saying that form was bad!! 2 hours trying to fix the form.
This took me 5 minutes to fix once I figured out the error was on a different 1099-R entry!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: taxes izzy
Verified Purchase:Yes
I have used H&R Block Tax Software for many years and the consistency from year to year makes tax preparation quick and easy each succeeding year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock