Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(147,335 Reviews)
Rating breakdown 147,335 reviews
5 Stars
96,759
4 Stars
27,607
3 Stars
10,214
2 Stars
5,278
1 Star
7,477
85%of customers recommend this product.
(
51,560 out of
60,478)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
I have used H&R Block software for about 10 years and have only had one problem with it. This year was a good year for taxes since the SALT rules were changed.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Linde
from Florida
Verified Purchase:Yes
I had some problems uploading the updates. The program seemed to have changed a lot from the simple update, download. I called your support number and got a live person. Thanks Sandra, you rock!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jibejeco
Verified Purchase:Yes
How to replace a RMD with a QCD is unclear.
Need more help menus.
Distribution codes are not the same from different brokerages. (Empower, Fidelity) Confusing.
Need more help menus.
Distribution codes are not the same from different brokerages. (Empower, Fidelity) Confusing.
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Smb0307
Verified Purchase:Yes
I have used TaxCut software for several years and has been adequate for our circumstances. Over the years, it has included additional features, which seem to work well.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Very easy to use and pulls last years info saving a lot of time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kirby47
from San Marino, CA
Verified Purchase:Yes
I've used H & R Block tax software previously, so as anticipated, everything worked out well. Complaint: Difficulty entering correct rental depreciation amount to reflect my 1/3 ownership share. Software kept calculating my share as 2/3. When I entered correct amount via "override," the final submittal was blocked.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jwood07
Verified Purchase:Yes
The tax program was easy to use this year, possibly because I did not need a schedule D as in previous years.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
long time user - disappointed with 2025 release
on April 21, 2026
Posted by: stan001
from las vegas, nv
Verified Purchase:Yes
i've been a customer for 15+ years, this year i had a problem with a K-1 form, I was able to put in the values, but at validation time the app would not allow me to proceed with filing because it said it does not support k-1 forms and told me to wait for updates. i waited for a couple of weeks and it didn't work. It also felt less stable than previous years. I think next year i'll shop around instead of buying another h&r block product.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock