Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(147,335 Reviews)
Rating breakdown 147,335 reviews
5 Stars
96,759
4 Stars
27,607
3 Stars
10,214
2 Stars
5,278
1 Star
7,477
85%of customers recommend this product.
(
51,560 out of
60,478)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Chris 52
from Estes Park, CO
Verified Purchase:Yes
I found the software to be quite glitchy. Several times it just shut down. I also found it difficult to return to a specific section. I gad to click through all the sections and pages. Finally, I had issues that were very frustrating in the Final Review. I was asked to "check" several entries, such as Dividend Income. When I checked, the software duplicated the entry! So in Dividend Income was incorrectly doubled! It took some time to make corrections. My confidence in having an accurate return is LOW! I will switch to TurboTax next year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jkkk23443355
from Wi
Verified Purchase:Yes
After the last update on your 2025 deluxe state and federal program, any saved returns do not show up on the front screen
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Q555
from NJ
Verified Purchase:Yes
The worse software.
Software was undeveloped and many issues were not functioning such as QBI.
Software was undeveloped and many issues were not functioning such as QBI.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gulfport, MS
Verified Purchase:Yes
Good at helping work through the needed forms, but when your audit turned up an issue, you failed to take to the cause the problem. I called the help line and while they were nice they failed to solve the problem. The problem was not going allow me to e-file, but the issue was something to do with itemizing deductions, BUT I using the standard deduction?????
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
i don't like the physical layout of the pages, too much wasted space on the sides and sometimes print is too small to read. you can enlarge the print to read, but the buttons at the bottom are hidden until you reduce it back.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
I prefer this product over other offerings but feel that the state filing feel is too high.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Year after year, H&R Block helps me get the job do
on April 20, 2026
Posted by: Anonymous
from Magna, Utah
Verified Purchase:Yes
Year after year, H&R Block helps me get the job done. Questions to the AI agent are providing better answers than in the past.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DIYtaxreturn2025
from MASSACHUSETTS
Verified Purchase:Yes
The software is easy to navigate. I am confident that my complicated tax return was correctly submitted.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock