Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(147,168 Reviews)
Rating breakdown 147,168 reviews
5 Stars
96,682
4 Stars
27,562
3 Stars
10,192
2 Stars
5,264
1 Star
7,468
85%of customers recommend this product.
(
51,470 out of
60,367)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
I have been using H&R Block tax software for 15+ years. The best and easiest way to complete your taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
No surprises, readily accepted returns, accuracy!
on April 20, 2026
Posted by: Anonymous
from Sacramento, CA
Verified Purchase:Yes
I've used H&R Block's software for so long my experience goes all the way back into the "Tax Cut" software days. Each tax season Block's software handles all of the changes in the tax laws without problem and each year the software is easier to use. Doing your taxes can be time consuming and it can cause a lot of consternation due to making important decisions about issues that I really know very little about. I depend on Block's knowledge, experience, thoroughness and professionalism to help me file returns that are readily accepted by the IRS and in my case, the California Franchise Tax Board, and every year they come through. For me it isn't a matter of how much I'm going to get back, as much as how much may I owe. Over time H&R Block's tax software has kept my tax status solid and with no surprises. I cannot recommend using their software highly enough.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Lizzy02222
from OHIO
Verified Purchase:Yes
This year it was slow loading and I had a hard time with filing 2 different states. It wouldn't except my credit card, I had to get the state program loaded again to work. It was really frustrating.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JC31
from borger tx
Verified Purchase:Yes
some of the wording is too confusing!!!!!!!!!!!!! and your product is too expensive!!!!!!!!!!!!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
You can make it a great software if you include the State return free of charge like the Federal return. Putting it in the mail is like taking a chance that it will get there. It will be more secure.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DLP013
from Baton Rouge LA
Verified Purchase:Yes
I've been using this software for almost 10 years without issues but not this year. The software could not handle my schedule k. Also, the foreign tax credit (form 1116) was not done correctly. My brother who had the same schedule k and used TurboTax had no issues!
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GolfNerd
from Murrells Inlet SC
Verified Purchase:Yes
I have been using H&R Block Deluxe Software for several years and am very pleased with the ease of use and overall results compared to using an accountant or “in person” tax prep service.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: RickHo
Verified Purchase:Yes
Worked OK, have used for several years, was confused by change in stock reporting not showing up in forms, could use explanation of things like this.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock