It is easy to use and guaranteed accurate, and that is what you really want in a tax package. The problem I had this year was finding how to change something that was from last year and was wrong.
After using H&R Block software for several years I can honestly say it is obviously written by tax experts and saves me not only time but money in terms of initial cost of software and more importantly taxes as it "knows" all the options & rules available to us tax payers.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
When filling out my 2017 1040, the software did not have my school district and Number on its drop down list. Very frustrating. the next day it worked OK