Although the process is very comprehensive, the product is easy to use. Let's face it, taxes are complicated! And I trust H&R Block software to provide accurate returns.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import
I have used your product for many years. This year I was very disappointed. Activation code did not work for late filing. E-file activation code did not work. I paid for E-file again(I better not be charged for it) and that did not work because taxes were rejected because IRS claimed AGI was wrong #. It was not! ????? I had to file paper copy the next day and missed the deadline. Not Happy. I may have to look into your competitors product. We shall see.
Comment 1. Once an itemized list is added to a field, the reference is the Form #, Line #. If there are multiple equal forms used n the return (for example 2106 for different people), it becomes very difficult to later select the correct itemized list pertaining to the correct person when adjustments need to be made. Is it possible to include Taxpayer name, for whom the form applies to? Comment 2. Once Final Review is processed, there is a routine for Data Validation. The items take the user to where corrections in the file need to be made. The reason and instructions for the Data Validation are not very clear. I ended up inadvertently deleting a couple of forms as the data validation rationale was not very clear.
Pros: Easy to install, Easy to prepare, Easy to import