Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(147,168 Reviews)
Rating breakdown 147,168 reviews
5 Stars
96,682
4 Stars
27,562
3 Stars
10,192
2 Stars
5,264
1 Star
7,468
85%of customers recommend this product.
(
51,470 out of
60,367)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BAHL
from Upstate New York
Verified Purchase:Yes
I have bought H&R block software for several years. I have found that I have a very difficult time finding where to enter certain info and your information "help" is sorely lacking! It only directs you to the main
topic. I wanted "go here->then go here->then go here". This causes a great deal of frustration on my part to the point that I don't think I will buy H&R next year!
topic. I wanted "go here->then go here->then go here". This causes a great deal of frustration on my part to the point that I don't think I will buy H&R next year!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Federal package excellent. Some questions on srat
on April 18, 2026
Posted by: Anonymous
from Marykand
Verified Purchase:Yes
I have been using for years. Thought state package was not as clear as federal package for deductions
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ldf x 2
from 6200' in the Sierras
Verified Purchase:Yes
Worked like it should. Hopefully the IRS agrees!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MORBIUSRG
from CALIFORNIA
Verified Purchase:Yes
Not a fan of your "disappearing" the prior years' filed returns. Been a customer for 10 years. Also, when President Biden allowed OS to use a 3 year average for income, you could not seem to come with the form. Even though you had a FULL YEAR!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bluffton, SC
Verified Purchase:Yes
Not impressed with the product this year! Worked for Block years ago, have used since and this years product wasn't what I was used to.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jrwii
Verified Purchase:Yes
This is my fourth year using your software. I am extremely pleased and will continue to use it myself and to tell my friends about it.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JRB51
Verified Purchase:Yes
easy to use. Could have used more of an overview of changes in tax law - what was effective this year, what is effective next year, etc.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GibsonsDad
from Ohio
Verified Purchase:Yes
I've used this product for years, and this is the first time I found it confusing at best, and errant at worst. Following the prompts and having the form filled out in the background led to some fields being populated incorrectly. Changing the information directly on the form was not possible, but finding how that field was pre-populated so I could fix it was impossible. The State package also botched a few fields, so much so that I couldn't submit my form using it. I expected my return to go smoothly but ended up wasting far too much time chasing down errors.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock