Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(146,791 Reviews)
Rating breakdown 146,791 reviews
5 Stars
96,522
4 Stars
27,475
3 Stars
10,128
2 Stars
5,231
1 Star
7,435
85%of customers recommend this product.
(
51,274 out of
60,110)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: uw7djeor
Verified Purchase:Yes
I already filled out a survey after I finsihed my taxes.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: pjdfatdad
from Lockport NY
Verified Purchase:Yes
Over 5 years of annual use. No complaints. Handles all my tricky situations.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Pwc3
from Bristol va
Verified Purchase:Yes
I had to fill it out 3 times because of some update error on H&R part
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Az
Verified Purchase:Yes
there should be a warning in the program that the IRS doesn't send checks anymore.....this is a huge miss on your part
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Although I frequently use H&R Block Deluxe, I have TO HUNT FOR A COMPETITIVELY priced software every year. Dislike doing this
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RolandOfGilead007
Verified Purchase:Yes
Everything was fine. My only complaint was not finding out until
AFTER I got done with my state filing that you were going to CHARGE MORE MONEY to file it. I find that deceptive and truly a bad look for HRB. I’d rather pay it at the point of sale than get to the end of my filing and have to cough up MORE MONEY. I will remember this next tax season.
AFTER I got done with my state filing that you were going to CHARGE MORE MONEY to file it. I find that deceptive and truly a bad look for HRB. I’d rather pay it at the point of sale than get to the end of my filing and have to cough up MORE MONEY. I will remember this next tax season.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Don1966
from Kanab ut
Verified Purchase:Yes
It was easy to use and I’ve always used H&R Block for taxes dddff
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Namikis
from San Diego CA
Verified Purchase:Yes
I purchased this desktop software for 2026 after seriously considering TurboTax. My impressions: the AI chatbot is near useless, luckily I had ChatGPT Plus for that. The software it itself feels old - even the resolution of the forms and the inability to resize the screens so the graphics scale (they don't) feels aged. Deduction Pro worked great, and the software in general did not crash while I used it.
Pros: Fast
Cons: Hard to import documents
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock