Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(146,791 Reviews)
Rating breakdown 146,791 reviews
5 Stars
96,522
4 Stars
27,475
3 Stars
10,128
2 Stars
5,231
1 Star
7,435
85%of customers recommend this product.
(
51,274 out of
60,110)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ah620
Verified Purchase:Yes
The summary page is less attractive and less convenient than that of TurboTax. The important information was even split over two pages. Very inconvenient.
At one point the program indicated a conflict between the figures I entered and the figures on the W-2; yet they were in fact identical, and no explanation was given for the alert.
The program was unable to download information from my financial institutions; I had to enter it manually.
Otherwise, this program is similar to TurboTax.
At one point the program indicated a conflict between the figures I entered and the figures on the W-2; yet they were in fact identical, and no explanation was given for the alert.
The program was unable to download information from my financial institutions; I had to enter it manually.
Otherwise, this program is similar to TurboTax.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from nj
Verified Purchase:Yes
I have used Federal and State since 2017 and have been satisfied. My tax needs have changed, but always good results
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BillK789
from AZ
Verified Purchase:Yes
The import is incomplete. It should include previous years income, taxes, etc. Verifying should be simple by changing color with a simple enter or changing amount and enter.
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bill T
from New York
Verified Purchase:Yes
been using for years , just remember to follow the HR "brick road", and you are done....
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rick919
from California
Verified Purchase:Yes
I have been using the hr block tax program for many years and it is generally easy to complete my tax return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 76patriot
Verified Purchase:Yes
There was some entries where there was no help or detailed explanation.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TEXRITTER
from New Jersey
Verified Purchase:Yes
Been useing program for 50 years. Good program but do not know why they charge to file state rsturns. It is not like they have to do anything. Other thenthe 2 stars would have givin 5 stars
Pros: Easy to prepare
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mike787
from CO
Verified Purchase:Yes
Deluxe + State walks through all regulatory requirements including new changes assuring that the completed files are correct.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock