Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(146,791 Reviews)
Rating breakdown 146,791 reviews
5 Stars
96,522
4 Stars
27,475
3 Stars
10,128
2 Stars
5,231
1 Star
7,435
85%of customers recommend this product.
(
51,274 out of
60,110)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
The product is simple to use. I have used it in the past for that reason and will continue to use it.
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hammond, La
Verified Purchase:Yes
Credit Card fees to pay Federal with card-sucks. Fees to efile State when you buy Fed/State sucks
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Docnbox20r
from Missouri
Verified Purchase:Yes
I found this to be thorough and easy to understand and use. One thing missing was a note on the PIN number page that we both needed a PIN. Sad to have to mail my forms after email so easy to use.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ct614
from Illinois
Verified Purchase:Yes
The software is fairly easy to use, but I don't see why it has to round off numerical entries. It is much easier to verify the accuracy of of data input when the entries are not changed immediately upon entry.
There is no reason that a modern computer needs to round off entries to the nearest dollar. The numerical entries should match the ones from statements exactly. It would be easier to determine the source of a particular value. Rounding off is only useful for doing taxes by hand.
Also, a nice feature would be a side-by-side comparison with the previous year's data to identify the sources of major changes.
There is no reason that a modern computer needs to round off entries to the nearest dollar. The numerical entries should match the ones from statements exactly. It would be easier to determine the source of a particular value. Rounding off is only useful for doing taxes by hand.
Also, a nice feature would be a side-by-side comparison with the previous year's data to identify the sources of major changes.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati, OH
Verified Purchase:Yes
I've been using H&R Block Deluxe + State for the last several years and have found it to be easy to use, accurate and very helpful in identifying deductions and options to reduce my taxes. The explanations and help pop ups are very helpful, as they are written in simple and easy to understand terms. The cost of the software is also very reasonable and budget friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: lion12
Verified Purchase:Yes
1. cannot import w2 (tried many times, and make sure no input mistakes)
2. investment institution like moomoo not in the list
2. investment institution like moomoo not in the list
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: sore eyes
from Tx
Verified Purchase:Yes
text is to small. strained my eyes reading small text and filling in numbers.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gunshy
Verified Purchase:Yes
2024 ALL UPDATES downloaded. Was an absolute DISASTER. Program did not flow as in the past. Could not get back to sites to enter late received forms. NEVER a problem in the past. After using all five(5) attempts at a federal return gave up and paid, at significant expense, a local service. Program was TRASH and seriously considered NEVER AGAIN.
2025 After 2024 and cooling off, decided try ONE more time. Purchased online. The process of downloading and activating made me think "SUCKERED AGAIN"! But, after several frustrations was able to get the program successfully installed. With much trepidation/foreboding, I was unexpectedly surprised and pleased to experience the same quality of preparation I had become use to for the 15-20 years prior to 2024.
Will now be gun-shy each time in the future.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock