Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(146,576 Reviews)
Rating breakdown 146,576 reviews
5 Stars
96,419
4 Stars
27,426
3 Stars
10,089
2 Stars
5,220
1 Star
7,422
85%of customers recommend this product.
(
51,159 out of
59,973)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MNBURNS
Verified Purchase:Yes
The calculations for senior credit was strange. I wanted to test with and without and it seemed to ignore the change
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Happy satisfied Customer
from San Antonio, TX
Verified Purchase:Yes
I have been purchasing this tax program for over 15 years and it has been great! It is easy to install and actually makes doing your taxes an enjoyable experience. If I have a question or need help, the "help section" that is included in the program helps to answer my questions and also provides a link to the IRS publications for in-depth information. It would be great to reward long-time customers with a 50% discount on the program (hint!!).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: David Papa
from Central California
Verified Purchase:Yes
I have used your program for years and am totally satisfied with it. My family also uses my program with great results.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: My1958
Verified Purchase:Yes
I am 67 but I haven't applied for SS pension benefits. Your software doesn't ask if I have or not. It forces upon me forms I can't fill in because I'm not receiving SS payments
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tom280z
from TX
Verified Purchase:Yes
Excellent program. Alot more help is needed in the donation itemization. Meaning, how do you list all the item donated to goodwill.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MJG Colorado
Verified Purchase:Yes
I have used H&R Block software to do my taxes for many years and will continue to use it. It is a thorough analysis of all tax saving opportunities
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JPFLYER
from St Louis, MO
Verified Purchase:Yes
I have been using this software for over 25 years and have never been disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RGNC
from North Carolina
Verified Purchase:Yes
1) Would like to have the option under the general forms section to print the1040 and schedules separately.
2) Federal return needs to have taxes withheld included in the Taxes, Penalties & Payments section. They
are in the NC return.
3) The Summary for 1099B issuers was new and somewhat confusing as it took some time to determine
how the individual 1099B's would be listed for each issuer. Wasn't obvious how to find the individual
1099s after they were listed when viewing the issuer summary since thinking the edit option only applied
to the issuer summary.
2) Federal return needs to have taxes withheld included in the Taxes, Penalties & Payments section. They
are in the NC return.
3) The Summary for 1099B issuers was new and somewhat confusing as it took some time to determine
how the individual 1099B's would be listed for each issuer. Wasn't obvious how to find the individual
1099s after they were listed when viewing the issuer summary since thinking the edit option only applied
to the issuer summary.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock