I bought this program over internet. I have used this program before without any difficulty. This year I was taken to actual forms to fill out. I did not like that and still I got the taxes done fairly easily.
I've been using this product for years, and it has been very reliable and accurate every time. My returns have varied from my current extremely simple situation to one where I had become a landlord through inheiritance.
The only problem this year is that the software seemed to arrive all set up to print on A4 paper, making the inkjet drivers on my Mac kinda confused. I used Page Setup to select US Letter paper and un-confused the printer.