I am a long time customer. I'm my opinion, the program is not as complex as before but costs.more.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Hurts GA users with uneven income through the year
on April 18, 2026
Posted by: Joe Doakes
from GA
Verified Purchase:Yes
For 2025 if you live in Georgia this program will not allow you to use Form 500-UET (Underpayment of Estimated Tax by Individual/Fiduciary) unless you are a farmer or fisherman. Georgia allows anyone with uneven income through the year to use this form. This omission in the Georgia software costs people money.
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
MISSING HOW TO DO ROTH IRA WHEN YOU ROLL IT OVER (
on April 18, 2026
Posted by: MENEEDED HELP
Verified Purchase:Yes
MISSING HOW TO DO ROTH IRA WHEN YOU ROLL IT OVER (INVESTMENT).
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Multiple years of usage, still works great. Had a bit of a struggle with a couple of the Crypto statements i received, but got it figured out.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Software had bugs. Unable to download statements from my financial institution
Cons: Hard to import documents
Value
3
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.